We train and develop the absolute best! We have a staff of over 100 devoted to customer service. They are dependable, enthusiastic, and collectively represent the finest people in the industry. Many of our people have been with us for 10, 15, or 20+ years.
But if Charlie's Auto Glass treats employees like family, it's only the tip of the iceberg when it comes to how the company treats customers. The service experience goes far beyond just installing a piece of automotive glass. Customers who pull up to any of the retail outlets will find current magazine and fresh coffee in the waiting rooms. Customers who call for mobile service are met by auto glass technicians, dressed in monogrammed Charlie's knit shirts, sporting official photo I.D. cards, who drive up in one of the meticulously maintained white trucks lettered in red and blue with the familiar Charlie's logo.
We are 100% committed to each customer's satisfaction. We strive everyday to exceed any and all expectations so that the customer is fully satisfied with their experience and dealings with Charlie's.
While all our customers are considered preferred customers, we have a Charlie's Auto Glass preferred customer "Gold Card" which we distribute to individual customers and employees of other local businesses, encouraging them to present the card at time of service.
There can be no competition when compared to the dedication and resolve of an independent service organization like Charlie's that is driven everyday not only by the history of success, but more importantly by our heritage.
Windshield repair is safe, effective, convenient and takes less than 30 minutes to complete. Charlie's Repair specialists can repair chips, nicks and cracks up to 6 inches long. This prevents further damage and restores the structural integrity of your windshield, without removing and replacing the glass..
Auto Glass Replacement
Auto glass is an important structural component of your vehicle, so a quality installation is important to your safety. That's why every Charlie's technician is required to complete our exclusive SafeTech™ certification program.
Charlie's Auto Glass wants to make every aspect of your auto glass repair or replacement experience a great one. This includes flexible payment options. A Charlie's Auto Glass representative will work with you to make sure the process is quick and easy, whether you're paying yourself, filing an insurance claim, or whether you're still trying to decide which option is best for you.
Paying for it yourself
Charlie's Auto Glass accepts cash, checks and all major credit cards.
Filing an insurance claim
At Charlie's Auto Glass, we are truly experts at making sure submitting your auto glass claim is fast and easy. Charlie's is the preferred provider for more than 100 of the most recognized insurance and fleet management companies in the U.S.